Privacy Policy
Last updated: January 2026
Your privacy matters to us. This policy explains how Pranabhisar Gurukul collects, uses, and protects your personal information.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, mobile number, and profile picture when you register
- Payment Information: Processed securely through Razorpay; we do not store complete payment card details
- Usage Data: Course progress, quiz scores, and learning activity
- Device Information: Device type, operating system, and app version for analytics
2. How We Use Your Information
We use your information to:
- Provide and personalize our educational services
- Process payments and issue certificates
- Send important updates about your courses
- Improve our platform and content
- Respond to your support requests
- Prevent fraud and ensure security
3. Information Sharing
We do not sell your personal information. We may share information with:
- Payment Processors: Razorpay for secure payment processing
- Analytics Services: Firebase for app performance monitoring
- Legal Authorities: When required by law
4. Data Security
We implement industry-standard security measures including:
- Encrypted data transmission (HTTPS/SSL)
- Secure password storage with hashing
- Screenshot and screen recording prevention in the app
- Regular security audits
5. Your Rights
You have the right to:
- Access your personal data
- Update or correct your information
- Delete your account and associated data
- Opt-out of promotional communications
6. Cookies and Tracking
Our website uses cookies for:
- Session management and authentication
- Remembering your preferences
- Analytics to improve user experience
7. Third-Party Services
Our app integrates with:
- Google Sign-In: For convenient login (governed by Google's Privacy Policy)
- Vimeo: For video hosting (governed by Vimeo's Privacy Policy)
- Firebase: For authentication and analytics
8. Children's Privacy
Our services are intended for users aged 13 and above. We do not knowingly collect information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through the app or email.